Plumbing Service Manager

Looking to TRADE up to a better opportunity? Legacy Air is looking for a self-motivated Plumbing Service Manager with a positive attitude to join our growing and dedicated Plumbing Team.

Benefits:

Medical, Prescription, Dental, Vision

• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

Job Duties:

• Supervision of all Plumbing activities.
• Hiring, Training and Leadership of Plumbing Team Members.
• A Champion of leading a dynamic Sales Culture with a Growth Mindset.
• Conducts individual and departmental Performance Reviews.
• Ability to hold others accountable to company policies and procedures.
• Handles all Customer related Requests, Concerns, etc.
• Able to Create, Establish and Maintain a Safe Work Environment

REQUIREMENTS:

• 3-7 years of Plumbing Management Experience in skilled trades or similar industry.
• Residential Plumbing Experience Preferred.
• Exceptional sales and business acumen.
• Demonstrate a great attitude and the ability to communicate effectively to a multitude of individuals consistently.
• The ability to hold yourself and your team accountable to achieve company goals.
• A forward thinker with the ability to embrace growth and change.
• Valid driver’s license
• Knowledge of computer systems and software.

What YOU will do:

· Daily management of high-volume service department, HVAC service technicians and staff

· Evaluate workload and schedule of service work in a way that best utilizes service technicians.

· Hire, lead, and train a team of techs on technical and sales knowledge.

· Knowledgeable on how to teach sales and new techniques.

· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

· Report on team performance.

· Properly and efficiently document all calls/jobs to the company's requirements

· Stay up to date on current technologies and new products in the field

What YOU will bring:

· 5+ Years residential HVAC experience, management experience preferred

· Strong organizational leadership skills to lead and grow a team of technicians.

· Strong technical background in diagnostic skills on all residential and light commercial equipment.

· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

· Great attitude, high energy, great communication skills, sales driven.

· Strong computer skills (word, excel, adobe, etc.)

· Valid drivers’ license and ability to pass background test and drug screen.

· Ability to handle heavy equipment and work outdoors